This Piko-Technologies Privacy Policy (the “Privacy Policy”) explains and describes how Piko-Tech (as defined in section 2 below) collects and uses personal information from users (“Users”, “You”, “Your”) of the website available at https://www.pikotechnologies.net (the “Website”), as well as the purpose of such collection and use. Piko-Tech will use the information You supply only in accordance with the following provisions and in compliance with applicable privacy and personal data protection legislation.

This Privacy Policy sets forth how to contact Piko-Tech if you have any questions about the privacy of your personal information.

This Privacy Policy may be amended by Piko-Tech from time to time and You are therefore invited to review it periodically. You will be informed of any substantial change to the Privacy Policy. If You continue to access and/or use the Website after the effective date of such changes, then such access and/or use will be deemed an acknowledgement that You read such changes. Piko-Tech recommends that You print out a copy of this Privacy Policy for Your records.

This Privacy Policy applies only to information that You provide to Piko-Tech while accessing or using the Website, and does not apply to any information that Piko-Tech has received, obtained or may obtain through third parties, offline or through other means. If You enter or choose to leave the Website via links to other non-Piko-Tech websites, Your visits and actions on those websites and apps are not covered by this Privacy Policy.

In the framework of this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable natural person (an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person).

“Data Protection Legislation” means Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – “GDPR”), as well as any delegated act in relation to the GDPR, national laws and decrees executing the GDPR and (ii) any similar applicable legislations, laws, rules, or regulations from countries outside of the European Union.

This Privacy Policy explains what and how Piko-Tech collects, processes, uses, stores and protects, and in some cases, shares with third parties, certain Personal Data and usage data related to You when You use the Website.

Piko-Tech respects Your privacy and the way You choose to provide data. Piko-Tech recognizes the need for appropriate protection and management of the Personal Data collected. This Privacy Policy is intended to assist You in understanding what types of Personal Data Piko-Tech may collect and process, how that Personal Data may be used, and with whom the Personal Data may be shared.

The legal entity responsible for the processing of Your Personal Data is PIKO-TECHNOLOGIES SA, a Belgian limited liability company, registered with the Crossroads bank for enterprises under company number 0687.897.472, having its registered offices at Avenue Paul Hymans 126, 1200 Brussels, Belgium (“Piko-Tech”). This Privacy Policy sets out the conditions under which Piko-Tech, as data controller under the Data Protection Legislation, may process Your Personal Data, with Your consent where necessary.

The legal basis for the processing of Personal Data are, depending on the type of processing:

  • The necessity for the performance of a contract to which the User is party to or the performance of pre-contractual measures taken at the request of the User (in relation to the User account creation).
  • The legitimate interests pursued by Piko-Tech (namely manage the User requests and improve the Website, learn the habits of Users in order to better advertise and improve the Website, without impeding their rights and fundamental freedoms).
  • The consent of the User (in particular with respect to the sending of marketing communications by email or SMS).

Piko-Tech processes certain Personal Data in the framework of the provision of the Website.

The Personal Data collected and processed by Piko-Tech encompass the following Personal Data related to You, as provided by You or generated by Piko-Tech during the creation of the User Website account (or when updating the latter), if You want to become an agent of change (you can manage your preferences by logging to your account at any time) – processing based on the necessity to manage Your account, Piko-Tech’s legitimate interest and Your Consent (where applicable):

  • Name
  • Surname
  • Password
  • Language
  • Country
  • Privacy policy acknowledgement log
  • Email address
  • Mobile phone number (where applicable)
  • Facebook user ID (where applicable)
  • LinkedIn user ID (where applicable)
  • Preferences in terms of number of communications (no limit, max. once per week, max. once per two weeks, max. once per month).
  • Log of preferences modifications (type of modification, date and time).
  • Areas of interest (PSAP actors [all, navy, police, firemen, emergency medicine, communication tools, disappearance]; Population [all, sportsmen, elderly people, parents, concerned about their daily health]; Technological partners [all, Connected systems (watch, helmet, …), Medical devices, Communication tools (automatic translations, secure messaging, video calls, etc.), Video streams (Video calls, camera, ...), First aid applications, Mobility (cars, motorbikes, bicycles, scooters, ...)], Event partners/Fans [All, Sports associations, Universities/schools/youth groups, Foundations, Insurance companies, Probe Institute/Ministry and other para-statal/public interest bodies]).
  • Whether or not you would like to become member of a referral panel.

Piko-Tech collects and processes Personal Data related to You solely for the purposes indicated in this Privacy Policy. The main purposes for which Piko-Tech processes Your Personal Data are:

  • To manage Your relationship with Piko-Tech;
  • To create, identify, verify and manage Your Website account and your preferences;
  • To provide You with informative content related to your areas of interests.

Piko-Tech may use Your Personal Data for new purposes which are as yet unforeseen in this Privacy Policy, either on the basis of an applicable statutory permission or of Your consent. In any event, prior to using Your Personal Data for other purposes, Piko-Tech will inform You about the changes to this Privacy Policy and, in case of consent-based activities, Piko-Tech will offer You the possibility to accept or not participation to these changes.

Piko-Tech may also disclose or use Your Personal Data:

  • To comply with any applicable law or legal process, including in response to judicial, administrative, or governmental subpoenas, warrants or orders served on Piko-Tech;
  • When Piko-Tech believes it is necessary to protect and defend Piko-Tech’s rights or property, to enforce the provisions of this Privacy Policy and/or any other Piko-Tech terms and conditions or agreements, to guard against fraud, and/or to prevent harm to Piko-Tech, its Users, its customers, its providers and any other person or entity;
  • In the event of a change of ownership, corporate sale, acquisition, merger, reorganization, sale of assets, or dissolution or similar event; or
  • When a petition for relief is filed under any applicable bankruptcy laws for or against Piko-Tech or if Piko-Tech becomes subject to an order of appointment of a trustee or receiver.

You have the right to access to Your Personal Data, as collected and processed by Piko-Tech, and to request their rectification or erasure (as the case may be) in the event that they would be inaccurate or unnecessary. You have the right to restriction of processing or to object to the processing as well as the right to data portability.

Most of the Personal Data You provided us with can be directly accessed and rectified by navigating in Your preferences on Your User account.

Otherwise, in order to exercise Your rights, You only have to send a written and signed request to Piko-Tech at the email address privacy@pikotechnologies.net or at the postal address PIKO-TECHNOLOGIES SA, Avenue Paul Hymans 126, 1200 Brussels, Belgium, together with a document proving that You are the data subject of the Personal Data.

In general, You also have the right to withdraw Your consent to any processing at any time. You can do so by changing the preferences on your User account. This withdrawal of consent does not affect the lawfulness of the processing based on consent made prior to such withdrawal.

If You consider that the processing of your Personal Data constitutes a violation of Data Protection Legislation, You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of the European Union of Your usual place of residence or any other applicable jurisdiction, Your place of work or the place where the violation occurred.

Generally, Piko-Tech will not transfer Your Personal Data to third parties, except the transfers

  • Authorized under applicable law.
  • As specified in this section 7 or elsewhere in this Privacy Policy.

To provide You with the Website, Piko-Tech may call upon subcontractors and service providers acting on Piko-Tech’s behalf, including in relation to hosting services, to whom certain Personal Data related to You may be communicated and with respect to which Piko-Tech has taken appropriate measures to ensure the protection of Your Personal Data, in accordance with the Data Protection Legislation.

You acknowledge the transfer of Your Personal Data in the event Piko-Tech sells or transfers all or a portion of its business or assets to a third party.

To the extent that this involves the transfer of Personal Data to countries outside of the European Economic Area that would not be considered by the European Commission as ensuring an adequate level of personal data protection, Piko-Tech shall ensure that appropriate contractual measures are put in place in accordance with the Personal Data Legislation. A copy of those appropriate contractual measures can be provided upon request.

Piko-Tech will retain Your Personal Data, collected and processed by Piko-Tech in accordance with this Privacy Policy, for as long as You have an account or consented to receive marketing communications. Piko-Tech will delete Your Personal Data within six (6) months following the suppression of Your account (unless Piko-Tech has a specific legitimate interest in storing Your Personal Data for a longer period, e.g. to resolve a dispute, or to comply with a legal obligation). Any Personal Data which is contained in Piko-Tech’s or any of its subprocessor’s regular backups will not be deleted, provided that any such Personal Data shall remain subject to the confidentiality and data privacy and security terms and conditions of this Privacy Policy until destroyed.

Piko-Tech has put in place the required security measures in order to protect the Personal Data processed through the use of the Website against accidental or unauthorized destruction, loss as well as illicit or unauthorized modification, use, access and other processing. Piko-Tech takes reasonable steps to maintain the confidentiality of Your Personal Data and protect it from unlawful disclosure. Piko-Tech will not make Your Personal Data publicly available.

Please be aware that no data transmission over the Internet or which is stored on a computer or device connected to the Internet can be guaranteed to be 100% secure, so while Piko-Tech strives to protect your Personal Data, Piko-Tech cannot ensure or warrant the security of any information that you voluntarily give to Piko-Tech.

Piko-Tech uses so-called “cookies” on the Website to improve and personalize Your navigational experience. Cookies are pieces of data (small electronic text files) that are stored on the device of the User that contain data of a User or his/her device.

Cookies may be either permanent or temporary. Piko-Tech may use both temporary and permanent cookies, as detailed in the Website “cookie banner”. A temporary or “session” cookie is placed on your computer or mobile device during your visit to certain parts of the Website and is deleted when you exit your Internet browser and/or turn off your computer or device. A permanent or “persistent” cookie means that the cookie stays on your hard drive or mobile device until you delete it. You can delete Piko-Tech’s permanent cookie at any time by following the instructions contained in your browser’s help file, or by contacting the company providing your browser’s or mobile device’s technical support.

In the framework of the use of the Website, cookies may be placed on Your device to collect both anonymous data and Personal Data related to You as specified in this Privacy Policy.

When You visit the Website for the first time, information on privacy and wording regarding the consent to the use of cookies will appear through a “cookie banner”. In addition to necessary cookies, You will be presented the opportunity to also select preference, statistics and/or marketing cookies. By default, only necessary cookies will be selected. By clicking on “Show details”, you will have access to the following information in relation to each cookie: name, provider, purpose, expiry and type.

Your cookies selection will be stored in Your browser, so that the information of the “cookie banner” does not have to be repeated on every page of the Website or at Your next connection. In the event that Your consent would no longer be registered in Your browser (e.g. in case of suppression of the cookies), the “cookie banner” will appear again the next time You visit the Website.

Piko-Tech installs and uses certain technically required cookies on Your device which do not require Your prior consent. Other cookies (such as cookies to improve the navigational experience by keeping record of certain data (this avoids You having to reintroduce such data at each connection) and by tailoring the content of the Website to Your preferences) may be installed and used on the basis of Your consent. You may, at any time, delete or block cookies in Your browser parameters. However, in such case, some functionalities of the Website requiring the use of cookies may no longer be available to You. There are also several services and websites which allow you to visit websites, including the Website, anonymously. Again, You may not be able to access or use all of the content or services available on the Website if you use these anonymizing services or websites. If You change computers or browsers or devices, or use multiple computers or browsers or devices or delete Piko-Tech’s cookies, You will need to repeat this process for each computer, each browser, and each device.

The Website and/or Boris app may include links to other websites which are not subject to this Privacy Policy and whose privacy practices may differ from those of Piko-Tech. If You provide personal information to any of those other websites, the collection and processing of Your information will be governed by such other websites’ privacy policy. Piko-Tech recommends and encourages You to carefully read the privacy policy applicable to these other websites that You visit before disclosing any Personal Data. Piko-Tech assumes no responsibility whatsoever for the Personal Data and privacy practices of such websites.

Do Not Track Requests: Piko-Tech does not currently have the capabilities to recognize the Do Not Track signals from Internet browsers. Therefore, any selection You make within Your Internet browser will not be applied to the Website. For more information regarding Do Not Track You can visit www.allaboutdnt.org.

Under California Civil Code 1798.83, Piko-Tech currently does not share any Personal Data with third parties for their direct marketing purposes. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of Your Personal Data with third parties. If You reside in California and have provided Your Personal Data to Piko-Tech, You may request information about Piko-Tech’s disclosures of certain categories of Personal Data to third parties for direct marketing purposes. Such requests must be submitted to Piko-Tech at one of the following addresses: privacy@pikotechnologies.net.

Within thirty (30) days of receiving such a request, Piko-Tech will provide a list of the categories of Personal Data disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of those third parties, if any. This request may be made no more than once per calendar year. Piko-Tech reserves the right not to respond to requests submitted other than to the address specified in this Section, requests not labeled or sent properly, or requests that do not have complete information.

Users that are Nevada residents may, under Nevada law, opt-out by directing a business that operates a website or online service not to sell or license certain Personal Data that the business has collected or will collect about a Nevada resident. Please note, under Nevada law, Piko-Tech does not sell Your Personal Data to any third party for resale or license. For more information about how Piko-Tech handles and shares Your Personal Data or Your rights under Nevada law, Nevada Users may contact Piko-Tech at privacy@pikotechnologies.net.

If You have any question regarding the collection, processing and use of Your personal Data by Piko-Tech or otherwise related to this Privacy Policy, You can contact Piko-Tech by email at privacy@pikotechnologies.net.

You may also contact our Data Protection Officer, The Privacy Office SA (c/o Ms. Sabine Mersch) by mail at Hochstrasse 81, 4700 Eupen, Belgium or by email at DPO@pikotechnologies.net.

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